Warranty
What's covered, and for how long
The warranty stays with you for as long as you own the system. Coverage summary below; full written terms are supplied with your installation paperwork.
| Media tanks, storage tanks and brine tank | Lifetime, for as long as you own the system |
|---|---|
| Ceramic discs | Lifetime |
| Control valve body and circuit board | 5 years |
| Softening resin and carbon media | 5 years |
| Installation labor | 1 year from date of purchase |
| Installation | Included — by our own installers, not subcontractors |
Exclusions apply, including damage from freezing, pressure outside the stated operating range, modification by a third party, or use outside the system's intended application. Routine consumables such as salt and filter cartridges are not covered.
Free water test
Find out what's actually in your water
We'll test your water at your kitchen sink, show you the result, and tell you what — if anything — you need. Free, and there's no system that fits every house.
- Free on-site water test
- Free installation
- Lifetime warranty